ANSWERS
KNOWLEDGE CENTER
Everything You Need to Know.
Whether you're curious about shipping, production times, returns, payments, or caring for your favourite Afro Caribbean Tingz products, we've gathered the answers to the questions we hear most often—all in one place.
FREQUENTLY ASKED QUESTIONS
Find Your Answer.
Browse the topics below to find answers to our most commonly asked questions. If you still need assistance, our support team is always happy to help.
Most orders are processed within 2–5 business days before shipping, as each item is made especially for you.
If production has not yet started, we'll do our best to accommodate changes. Please contact us as soon as possible.
Yes. We proudly serve customers worldwide. Shipping times vary depending on your destination.
Yes. You'll receive tracking details by email as soon as your order ships.
Yes. Most of our products are produced on demand to reduce waste and ensure every item is made with care.
Colours may vary slightly depending on your device settings and the printing process.
Because many of our products are made to order, returns are only accepted for damaged, defective, or incorrect items. Please review our Return Policy for full details.
Contact us within the timeframe stated in your policy, include clear photos, and we'll work with you to resolve the issue.
We accept all major payment methods supported by Shopify, including major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and other payment options available at checkout.
Yes. All payments are processed securely through Shopify's encrypted checkout.
Afro Caribbean Tingz is a UK registered business serving customers around the world.
You can reach us anytime using our Contact page or by emailing act1customerservice@gmail.com.
HELP
Still Have a Question?
Our team is here to help you find the answers you need. Reach out anytime and we'll get back to you as soon as possible.